Charter Strikes Again

I’ve got to vent a little bit.  Feel free to skip over this if you don’t want to hear a little complaining.

So, when I canceled my digital cable and internet at the very end of July, I had a refund due.  I turned in my cable box and left a forwarding address to send my refund check.  They assured me I would have my check in 6 weeks or less.

So, I’m still getting bills from Charter showing no current activity.  Just the credit that they have still not issued to me.  So I called today and asked where my money was.  Apparently, SOMEBODY didn’t finish filling out the form.  So, now the clock starts again and I should receive my rebate within another 6 weeks.

Also, our condo association in Auburn pays for basic cable.  I didn’t want to interrupt this service, but I didn’t want a Charter account anymore.  Apparently this is impossible.  I know it’s possible because this is the way things were before I upgraded my service.  I’ve told them that if I get another bill, I’ll be calling the corporate headquarters.  We’ll see if that scared them…doubt it.

I don’t love the Comcast service up here, but it’s so much better than Charter.  I’m hoping I can get DirecTV or AT&T when I buy my new house next summer.

That’s all the complaining for today.  Sorry you had to listen to that.